Join Our Team

Welcome to the Magnus Health career page!

We’re always interested in meeting people with loads of talent, tons of enthusiasm, and relevant work experience. If we don’t currently have an opening that’s a perfect fit for you, go ahead and submit your resume and cover letter to careers@magnushealth.com and let us know why you should be on our radar.

HELP DESK SPECIALIST

Are you a ‘people person’ with a knack for problem solving? Are you quick on your feet in times of high stress? Our help desk specialists assist parent and student users of our software by responding to support inquiries received via phone, live chat and email.

Please note: This position is for seasonal, part time work (10-20 hours per week). Depending on your availability, you will be scheduled Monday – Friday 8am-8pm. Please be open and upfront about your availability during the interview process. You will be required to attend in depth, on-the-job-training should you be selected. This can turn into a recurring and/or permanent position for the right candidates, as we also have several openings during our peak of the year (May-September and November -January).

Responsibilities
  • Resolving customer’s complaints by clarifying product or service problems, determining the cause of the problem, and selecting and explaining the best solution
  • Contributing to team effort by reaching weekly team statistics
  • Preparing for customer inquiries by studying products, services, and Help Desk processes
  • Documenting customer inquiries and responses in customers’ accounts
Qualifications
Personality, team player, quick learner, flexible, customer service, customer focus, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing information, multitasking, relaying ideas to others, verbal communication, following instructions/processes

RECORDS SPECIALIST

Do you pay way too much attention to detail? Are you a perfectionist? Do you find enjoyment in repetition? Do you have superb typing and data entry skills? Do you pride yourself on being a fast learner? Our records specialists input and manage records received via fax or mail.

Please note: This position is for seasonal, part time work (10-20 hours per week). Depending on your availability, you will be scheduled Monday – Friday 8am-8pm. Please be open and upfront about your availability during the interview process. You will be required to attend in depth, on-the-job-training should you be selected. This can turn into a recurring and/or permanent position for the right candidates as we also have several openings during our peak of the year (May-September and November -January).

Responsibilities
  • Processing student medical records by completing assigned portion of daily audit trail
  • Correcting and communicating problems according to established procedures
  • Maintaining quality results by following company standards
  • Adhering to HIPAA by keeping medical record information confidential
  • Preparing data for computer entry by compiling and sorting information, and establishing entry priorities
  • Reviewing and verifying entered customer and account data to ensure accuracy
Qualifications
Team player, quick learner, flexible, typing, data entry skills, attention to detail, time management, organization, quality focus, professionalism, productivity, thoroughness, coordination, deadline-oriented, internal communications, confidentiality, decision making, independence, analyzing information, high-energy level

Apply Now

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