Privacy and Security

Magnus Health is committed to maintaining the confidentiality, integrity and security of personal information about our current and prospective users. We adhere to the highest standards in security in order to keep your data private and secure. We protect your information like it is our own. In fact, all Magnus employees have an account on the same system that you are using. So rest assured – security is part of our culture and we understand that it is a critical concern for you. We work to bring you a great service, with the peace of mind that your information will be protected. We take every precaution to protect your information so that it will be safe and secure at all times.

Online Security

  • Security from the ground up. Our applications are designed with security in mind from the first day. Security is a high priority requirement within every phase of our products. We apply stringent processes to ensure the security of our systems and applications throughout design, development, testing, and day-to-day operations.
  • Account and password protection. Magnus Health is designed so that you, and those designated by you, are the only ones who can access your account. Your account is always password protected and we utilize strong password policy and non-reversible hashing for storage of the password. The security sub-layer is capable of detecting any anomaly within the system to proactively prevent malicious activities and alert our security staff.
  • Military level encryption. Magnus Health employs military level security – the highest standards in Internet and data security. Our independent, multiple security layers include strong cryptographic implementations (such as 256 bit data encryption, 128 bit data encrypted SSL systems using Advanced Encryption Standards) and defense-in-depth network protection (with multiple firewalls, intrusion prevention appliances, and active monitoring systems).
  • Security monitoring and optimization. Magnus Health hires the best security experts to conduct periodic security reviews and vulnerability assessments. We also actively monitor and continuously optimize our security infrastructure, both within the application codes and across our network/system platform.
  • Privacy protection. Magnus Health NEVER shares or rents your data with or to anyone without your consent. You can delete any or all of your data from your account at any time and Magnus Health immediately erases it from the system.

Fax and Mail-In Document Security

For Mailed Records

While your documents are in transit, they are subject to the security policies of the U.S. Postal Service (or other selected carrier you choose to expedite them). Once we receive them, only authorized employees monitor them in our processing facilities. Records are processed and then kept on file for 30 days in our secure mail-in storage location, only accessible by authorized personnel. They are destroyed after 30 days by a third-party, HIPAA complaint, document destruction service.

For Faxed Records

Your fax communications are kept private and secure by utilizing 128 bit SSL encryption, the same level of encryption used by online banking and financial institutions, to protect all inbound and outbound communications. Secure Socket Layer (SSL) protection encrypts the message from end-to-end, ensuring the message is encrypted even before the fax is sent from your location. We use the latest and highest grade firewall protection and intrusion detection and proprietary security systems to protect your data. Once a fax is received, it can only be accessed by authorized personnel to complete necessary quality control auditing. This process is completed on a secure internal network and any electronic copies of records are destroyed within 30 days of processing.