The summer should be measured by the number of hours you spend at the beach not the number of forms you have to fill out before school starts. Let's take an in-depth look at why schools should look at the parent experience as the key to improving the form collection process.
Karen is a mother from Philadelphia, Pennsylvania. Her seven year old daughter Katie just began summer vacation and will be starting second grade in September. Mid-way through the summer, Katie was diagnosed with severe allergy-induced Asthma and was prescribed an albuterol inhaler for her to carry at all times. Naturally, Karen wanted to notify her daughter's school. She remembered Katie brought home papers at the end of the year that she could fill out regarding her new condition. Karen tracked down the huge pile of forms only to realize there was a notice that her daughter’s physical had expired! When she called the doctor, they were booked until the end of September, but the due date on the forms was the first day of school.