A Note to Parents:
We at Magnus Health are committed to protecting the information we have about your child, to using that information only to help schools and camps manage the medical information that they have about your child, and to being transparent about our practices surrounding your child’s information.
- We will only use your child’s information to provide services to your child’s school or camp.
- We will not sell your child’s data.
- Once our relationship with your child’s school or camp ends and we have no further legal obligation to keep his or her information, we will delete that information from our systems upon the school’s request.
- We have taken the Student Privacy Pledge, which is a commitment made by companies who are entrusted with student data to treat that data responsibly.
Our customers use Magnus Health in part because of the security measures we use to protect student information. Those measures are often substantially stronger than what our customers were previously using internally. You can find out more about our security measures on our Privacy and Security page.
Please contact your child’s school or camp with any questions you may have about how his or her information is protected and used. Our service is just a small part of how they protect and use that data.
We may provide links within our sites and services to the sites or services of third parties. We are not responsible for the collection, use, monitoring, storage or sharing of any personal information by such third parties, and we encourage you to review those third parties’ privacy policies and to ask them questions about their privacy practices as they relate to you.
When Personal Information relates to an individual student, we refer to this as “Student Information.” When it relates to a parent or guardian, we refer to it as “Parent Information.” If it relates to a Customer, prospective Customer, vendor, or business partner (or any of their employees), then we refer to it as “Business Information.”
2. Personal Information We Collect
We collect the following Personal Information:
- Name, email and contact information received from visitors to our Public Site who request information regarding our Service on the Contact Us page or who subscribe to our blog, or who send us email or connect with us through social media;
- Student Information received from Customers in connection with the implementation and provision of the Service. For example, Customers provide basic student information, manually or through integration with student information systems, in connection with the Service when they are setting up the Service for use.
- Student information received from parents and guardians when they use the Service. This includes student’s age, immunization history, allergies, and other information used by Customers in connection with the Service.
- Parent Information regarding parents and guardians who maintain accounts with our Service. Note that children under age 18 may not have their own account in the Service. Instead, their accounts are administered by their parent or guardian. We do not contact children under age 18 about our Service and do not ask them for Personal Information.
3. What we do with Personal Information
The Service helps schools and camps manage health care matters relating to their students. We use Student Information, such as student demographic, health, and collected form information, as well as Parent Information, to provide the Service to our Customers and to provide support to them, which might include answering their questions and resolving their issues about individual students.
We may also provide Student Information to emergency personnel and other healthcare professionals as described in our Service, consistent with applicable laws regarding privacy of Personal Information. These professionals may use your Personal Information to perform medical services as authorized, and to communicate with you.
We may also use Student Information to derive aggregate information about large groups of students. That aggregate information might include, for example, the average age at which students are vaccinated against various diseases or the percentage of students who have nut allergies, but will not include any Personal Information. We may use this aggregate information for any purpose.
We use Business Information for our business purposes. We may use Business Information about Customers and prospective Customers to provide information about our products and services, other companies’ products and services and educational information. When somebody subscribes to our blog, we use their name and email address to send them blog posts and information about the blog. Business Information may be stored in our customer relationship management system and other systems in order to help us run our business.
We may provide Personal Information to companies that assist us in providing Services, such as a hosting provider or a customer service provider. These companies are authorized to use Personal Information only as necessary to provide these services. if any of these providers receive Student Information, we will ensure that they are bound to restrictions at least as protective of Student Information as the Student Privacy Pledge, described in section 7, below.
We will not sell Student Information to any third party except as allowed by section 8, which discusses what happens if our company is acquired.
4. Disclosures for Legal Reasons
In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose Personal Information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
When we make any disclosure of Personal Information described by this section, we will limit the disclosure to only the minimum amount of information which is necessary, and will attempt to ensure that any information we do disclose is kept protected by, for example, submitting it under seal, obtaining a protective order or by requiring the party to whom it is disclosed to agree to keep the information confidential.
5. When we delete Personal Information
We generally keep Student Information and Parent Information for a minimum of 10 years from its creation to comply with a variety of legal requirements. We will, however, hold it longer if needed to provide the Service to our Customers, if we have a legal obligation to keep it for longer or if we require it to resolve a legal dispute.
We may delete Business Information when we determine that it is no longer useful to us, when required by law, or in accordance with our internal data retention practices and policies.
6. Technical Information
We gather certain information about the use of our Service and Public Site automatically. This information includes internet addresses, browser types, internet service providers (ISP), referring/exit pages, operating systems, date/time information, and click-stream data. Mobile devices may record information such as how often our app is used, the events that occur within the app, aggregated usage, performance data, and where the app was downloaded from.
We and our partners, analytics provider, and online customer support provider use this information to analyze trends, to administer the Service and the Public Site, to track users’ movements around the Service and the Public Site and to gather overall demographic information about our user base. We do not link this automatically collected data to other Personal Information.
7. Student Privacy Pledge
9. Access and Changes to Your Data
You may determine if we have any of your Personal Information and access, correct, or request deletion of your Personal Information by contacting us through our help desk . Before providing you with any information or allowing you to make changes, we will need evidence of your identity. In addition, much of the Student Information we have can be updated through the Service. We will respond to your request within a reasonable timeframe.
Note that we do not have a direct relationship with individual students or their parents. Students and parents may also contact their school or camp to determine how to access or correct Student Information, including Student Information that is imported into the Service from a Student Information System.
10. Data Security
We maintain a comprehensive security program designed to protect Personal Information in our possession, which includes organizational, physical and technical safeguards. Certain of these measures are described on our Privacy and Security page.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
12. Social Media Share Buttons and Widgets.
13. Blog Preferences / Unsubscribe
If you no longer wish to receive blog-related email from us on a going-forward basis, you may opt-out of receiving these emails by clicking “Unsubscribe” at the bottom of any blog-related email you receive from us.
14. Advertising Choices and Control
Magnus does not participate in behavioral advertising through its subscription Service and on related web sites (such as the Magnus web site used by Customers to enter information about their students), and will not display ads on its Service. If our third-party partner(s) are providing advertising on our Public Site and you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Magnus cannot control all advertising you see while browsing our Public Site as this can be dependent on your individual browser and/or computer settings.
15. Questions about Data Privacy
323 West Martin Street
Raleigh, NC 27601
Or contact us through our Privacy Team.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Effective Date: July 19, 2019
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